Assistive Technology

Apple's updated mobile operating system, iOS 10, includes many new accessibility features. One of these features is Software TTY calling. TTY calling allows people who are deaf and people with hearing disabilities who cannot communicate using voice calling to communicate with people by using voice calling through relay services. The TTY user with a hearing impairment types a message and a relay operator reads that message aloud to the person on the other end of the phone call, who does not have a hearing impairment. When the person on the other end of the phone call speaks the relay operator types what is spoken and the text then appears on the TTY device. Previously, this communication method required a physical TTY machine such as the one pictured above. These machines are large and much less convient to carry around than an iPhone. With iOS 10, Apple is building the functionality of a TTY machine into the iPhone. This eliminates the need for people who rely on TTY calling to ha